At ValorAid, your privacy is our priority. This Privacy Policy outlines how we collect, use, protect, and share your information when you use our website and mobile app.

Privacy Policy

Last updated: 6/13/2025

ValorAid, LLC and ValorAid Foundation (“we,” “us,” or “our”) are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share information when you visit our website (www.valoraid.org), use our services, or interact with us through forms, apps, or donations.

By using our website or submitting any personal information, you agree to the terms of this Privacy Policy.

1. Who We Are

ValorAid, LLC is a wellness technology company building trauma-informed digital tools for first responders, veterans, healthcare workers, and trauma survivors.
ValorAid Foundation is a 501(c)(3) nonprofit organization supporting research, outreach, and access to these tools through charitable programs and community engagement.

We operate in tandem to advance healing-centered care for frontline professionals.

2. What Information We Collect

We collect two types of information:

a) Information You Voluntarily Provide

  • Name, email address, and contact info (e.g., via contact forms, waitlist signup, donations)

  • Organization or department affiliation (optional)

  • Messages or inquiries you send us

  • Donation and payment info (processed securely via third-party platforms like GiveButter or Stripe — we do not store full credit card details)

b) Information Collected Automatically

When you visit our website, we may collect:

  • Your IP address

  • Browser type and device info

  • Website usage patterns (via cookies or analytics tools)

  • Referring pages or sites

We use this data to improve our website, track engagement, and enhance user experience. You may adjust your browser settings to limit or block cookies.

3. How We Use Your Information

We use the information we collect to:

  • Respond to your questions or requests

  • Process donations and send receipts

  • Manage waitlists and newsletter subscriptions

  • Improve our website and services

  • Comply with legal or regulatory obligations

We do not sell or rent your personal information.

4. How We Protect Your Information

We use appropriate security measures — including SSL encryption, secure data storage, and access controls — to protect your information from unauthorized access, alteration, or disclosure.

While no online system is 100% secure, we take your trust seriously and continually improve our safeguards.

5. Sharing of Information

We may share your information with:

  • Trusted service providers (e.g., donation platforms, email systems, analytics tools) who help us run our operations. These partners are contractually obligated to protect your data.

  • Regulators -if legally required in as limited method possible

  • Law Enforcement - by warrant or subpoena only

  • No one else - we do not sell or share your data with advertisers or third parties for marketing purposes.

6. Email Communications

If you opt in (e.g., through a contact form, waitlist, or donation), you may receive occasional emails from us. These may include:

  • Updates on the ValorAid app

  • News from the Foundation

  • Fundraising campaigns or event info

You may unsubscribe at any time using the link in any email or by contacting us directly.

7. Children’s Privacy

Our website and services are not intended for children under 16. We do not knowingly collect personal information from anyone under 13 without parental consent. If we become aware of such data, we will delete it promptly.

8. Your Rights & Choices

Depending on your location, you may have the right to:

  • Access or correct your personal data

  • Request deletion of your data

  • Withdraw consent or object to data processing

  • File a complaint with a privacy authority

To make any of these requests, contact us at info@valoraid.org.

9. External Links

Our website may contain links to third-party sites (e.g., GiveBetter, Calendly, Substack, LinkedIn, other partner orgs). We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies separately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page, and the “Last updated” date at the top will reflect the most recent revision. Your continued use of the site after changes indicates your acceptance.

11. Contact Us

For any questions about this policy or your data, you can contact us at:

ValorAid Foundation
📧 info@valoraid.org
📞 866-VALOR-NOW

We may update this Privacy Policy from time to time. Changes will be posted here, and your continued use of our services constitutes acceptance.